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Frequently Asked Questions
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What is the difference between the cake and dessert versions?
What is the difference between Tiramisu, Chocomisu and Berrymisu? What is the difference between Kahlua, Irish Baileys Cream and Tia Maria flavours in the tiramisu? Are the cakes/desserts suitable for children and pregnant moms? Can I request for a specific delivery time? Are there alternatives to COD payment? Can I order a cake for someone as a surprise gift? Can I order flowers/chocolates/kissing bears without also ordering a cake? What are loyalty rewards points? |
| What is the difference between the cake and dessert versions? |
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The difference between the cake and dessert versions is mainly in the
presentation, taste-wise they are almost the same (the dessert version
might be slightly more moist than the cakes). The cake versions look
like a regular round cake, and is delivered in a cake box. It can be
easily cut into wedges for serving. The dessert version is packaged in
an aluminium foil tray (for the small tray (1/2kg), medium tray (1kg)
and large tray (2kg) desserts) and has to be scooped out like an ice-cream
for serving. We also make the dessert version in individual portion
plastic cups which are about the size of mango pudding cups. The cups
have a minimum order of 12.
We usually recommend the cake versions for special events like birthday celebrations. The dessert versions might be more suitable for informal gatherings and dinners. |
| What is the difference between Tiramisu, Chocomisu and Berrymisu? |
| Tiramisu is made with coffee and coffee liquers. Chocomisu is made with melted chocolate and chocolate liquer. Berrymisu is made with mixed berries (strawberry, raspberry, blackberry, cranberry), soaked in rum and brandy. |
| What is the difference between Kahlua, Irish Baileys Cream and Tia Maria flavours in the tiramisu? |
| Kahlua, Baileys and Tia Maria are all coffee/espresso liquers. Kahlua and Tia Maria are quite similar but the difference is that Tia Maria is slightly more alcoholic and less sweet than the Kahlua. For Baileys Irish Cream, the liquer itself is milky, which gives the tiramisu a rich creamy taste. |
| Are the cakes and desserts suitable for children and pregnant moms? |
| All our cakes and desserts can be made as non-alcoholic versions if requested. To be on the safe side, we do recommend the non-alcoholic versions for young children and pregnant moms but of course it is up to each customer’s individual preference. Please note that we usually assume that the order is for alcoholic versions unless otherwise stated. If you would like the non-alcoholic version, please highlight this clearly when placing the order! |
| Can I request for a specific delivery time? |
| Our delivery timings are morning 9am – 1pm, and afternoon 2pm – 6pm. In general, the delivery will be made at anytime within the respective time slots. If you have a timing restriction, we will try our best to meet your requested timing but due to volume of deliveries, delivery schedule as well as unpredictable traffic conditions, we cannot guarantee we can be there at the exact time. We do hope you understand and we apologise for any inconvenience caused. |
| Are there alternatives to COD payment? |
| We accept online payment by credit card, please place you order here. If you are unable to make payment via credit card, you can do a funds transfer to our DBS Current Account 012-900251-8. Payment must be made at least one day prior to delivery date. Please call or email us once transfer has been done so that we can check! |
| Can I order a cake for someone as a surprise gift? |
| We have no problems with surprise gifts. You can make the order online and pay via credit card for the order or make payment via funds transfer if credit card payment is not possible. However, based on our experience with surprise gifts, the recipient might not be home during the stipulated time slot and there is a delivery surcharge of $10 for us to make a 2nd delivery attempt. So we would very much appreciate it if you could ensure that someone will be around at the delivery address to receive the cake during the delivery time slot. |
| Can I order flowers/chocolates/kissing bears without also ordering a cake? |
| We can deliver gifts such as flowers/chocolates/kissing bears on their own (without an accompanying cake order). However there will be a $10 delivery surcharge. When placing online orders, please add "Surcharge-Gifts without cakes, $10" at "Order Step 3". |
| What are loyalty rewards points? |
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Yes, as a small token of appreciation for your continuous support, we have implemented a loyalty reward program (w.e.f 1st April 2006).
Points are awarded once the cake has been successfully delivered and paid for.
Reward program: Accumulate 12 pts to receive 1/2kg of tiramisu dessert free. Accumulate 20 pts to receive 1kg of tiramisu dessert free. Terms & conditions : 1. Delivery of free dessert is together with the next order. 2. Choice of a single flavour for the 1/2kg or 1kg. Cake size - pts awarded 6" dia (650gm) or heart shaped cake (650gm) - 1 7" dia (850gm) - 1.5 8" (1.2kg)/ 12 cups - 2 10" (2kg) - 4 12" (3kg) - 6 Dessert size - pts small - 1 medium - 2 large - 4 |